Cancellation of Reiki and Indian Head Massage Appointments

 

Please be advised that cancellations made more than 48 hours prior to a scheduled appointment via either Fresha Online Booking, direct message from the Suffolk Reiki website, text or phone call will be processed without a penalty.

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Cancellations made 48 hours or less before an appointment will be subject to a 50% charge of the service rate.  

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Appointment no shows (where failure to give any prior notice occurs) will be subject to a 100% charge of service rate.

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If Suffolk Reiki cancels an appointment with less than 48 hours notice, a new appointment will be scheduled without penalty to the client, subject to availability.

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Cancellation of Reiki Courses

 

Reiki courses cancelled, more than one month prior to the course date, will not be subject to a cancellation charge other than the loss of the non-refundable deposit paid to secure the place and receive the pre-course materials.

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Reiki courses cancelled within one month of the course date, will be subject to loss of non-refundable deposit and a 50% charge of the remaining course balance payment.

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Reiki courses cancelled within one week of the course date, will be subject to loss of non-refundable deposit and a 100% charge of the remaining course balance payment.

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